From reaching out to feeling heard
A little courage.
A clearer path.
You take the first step.
We help you find the next one.
Here’s how Raahat connects you with online therapy support, from your first request to your first session.
A real conversation
We listen.
You ask questions.Our coordination team reviews your request and follows up using your contact details. Together, you discuss your needs and whether the programme is a suitable starting point.
Phone is our primary way to reach you.
The team coordinates care. Your therapist handles clinical assessment and therapy.
Finding the right starting point
A thoughtful match.
With your preferences in mind.We explore a therapist or partner organisation based on your support needs, preferred language and session availability. Before you begin, we explain how many free sessions you have and the practical arrangements.
Matching depends on availability. There is no fixed timeline.
Space for what comes next
Begin your sessions.
Keep the choice yours.Start with your free sessions. If you would like to continue afterwards, the team can help you explore affordable ongoing care at a sliding-scale fee.
Any ongoing fee is discussed before you decide.
Understand the cost of care
Along the way
There’s room
for your questions.
Need to pause the form?
Your progress can be saved. The team may follow up on an unfinished request; saved unfinished details expire after seven days.
Something doesn’t feel right?
Tell the coordination team if you’re uncomfortable with a match. They can explore alternatives, subject to availability. You can choose not to continue.
You don’t need to have
all the right words.
Tell us a little about what you need. We’ll help you understand your options.
Request support